Just as the Internet is growing and changing, so are the numbers of organized fraud rings. Online criminal activity is increasing at alarming rates, and these “fraudsters” are using more efficient and sophisticated methods of attack. While the convenience of Internet shopping has contributed to the rapid growth of sales, the anonymity, speed, and global reach of this medium has spurred the growth of fraud-related losses for online businesses. For this reason, fraud prevention technologies have become a necessity for online operations.

While the need for fraud management and manual order review is widely accepted among e-retailers, the best approach for accomplishing these critical tasks still varies. Which provides the best fit for your business – in-house fraud management versus outsourced fraud management? Should you utilize your own personnel or opt to use vendor-supplied services? Do you have the resources internally to build, maintain, and update the technologies required to protect against fraud attacks? Do you have the resources and expertise to be able to adequately decision transactions and to manually review orders? Read More

CLEARCOMMERCE PRODUCT UPDATE:
ClearCommerce® Engine 5.10

In our previous product updates, we provided you details of the newest services and functionalities associated with our core payment processing and fraud management solutions.. This product update will review these, as well as educate you on how to take advantage of them.

We are about to release our latest version, ClearCommerce® 5.10, with a significantly enhanced PaymentDirector™ and FraudShield® product. New capabilities in 5.10 include:

• ClearCommerce ACH, connectivity to Certegy’s ACH platform for cost-effective ACH interchange capability combined with integrated settlement, reporting, and fraud management.
• ClearCommerce interface for 3-D Secure (Verified by VISA and SecureCode™ by MasterCard) cardholder authentication for chargeback protection, interchange reduction, and Maestro card capability.
• Augmented Geolocation capability with functions to “cross-compare” locale information implied by Credit Card numbers, postal codes, and telephone area codes.
• New chargeback and transaction-type reporting features to support rapid access to all information associated with online orders.
• Configurable links now available in the ClearCommerce user interface to access front- and back-office applications.
• Documentation and code changes to support easier PCI compliance for self-hosting customers.
• Payment processor updates to support compliance with card association mandates.

Read More

Account Management: Benefits and Tips on Data Archiving

The amount of data being stored, administered, and protected by organizations is growing, and so are the costs of managing this information. There are important benefits for having a well-planned data archiving strategy, to include:

• Managing data across its entire lifecycle while optimizing storage management and usage.
• Optimizing capacity for long-term retention, delivering superior Total Cost of Ownership (TCO).
• Reducing storage expenditures.
• Improving operational efficiencies and productivity.

ClearCommerce/Certegy recommends you archive your data every 12 -18 months. This will allow you to have historical transaction data, auth codes, date, order numbers, and additional transaction detail within the given time period. Also, we recommend that you archive orders that have not and never will be settled. Read More

Update to Developer Support Website
– NEW CommercePointe® Section

We have recently added an extra section to the ClearCommerce® Developer Support website called "CommercePointe® Information". Within this section, we will give status updates relating to CommercePointe services. As we make updates to this site, customers will receive automated e-mail notifications with the detail of these changes. By adding this new section, hosted customers are provided with another way to stay informed on issues relating to their services. For access to this section on the Developer Support website please contact your Account Manager or Technical Support at ccsupport@fnis.com.